Ans. We are very confident of our products and in our experience RARELY people have reported failure in the exam after using our products. We can say that it's highly probable that you will also benefit from our products and clear the exam. We understand how much Effort, Time, and Money you might invest in your certification exam, which makes failing in the exam really painful and disappointing. Though we can't reduce your pain and disappointment but we would certainly share with you the financial loss. Our money back guarantee is an endeavor in this direction.

Here's how it works:
If you fail in your actual exam even after using our product, simply mail us your score report (scanned copy of original) at and we will refund the full amount you spent on our product without cutting a single penny for any reason whatsoever. Certainly we don't increase your pain by asking any questions/explanations whatsoever.

Ans. It just takes downloading the product and few seconds to activate it using the license number that you receive in the confirmation mail.

Ans. If you are our existing customer, then you can avail fabulous discount of 20% on all of our products. To avail these discounts, purchase our products from the link provided for our existing customers on the buy page of every product on our website. You will be asked to provide a password, which is given in the confirmation mail of all the products that you bought from us. Anyone (irrespective of whether you are our customer or not) can avail fabulous discounts (up to 25% of the total amount) for buying multiple copies of a single product or a combination of different products.

NOTE: You cannot combine more than one discount on a single sale.

Ans. To buy any of our products, visit the buy page of that product and click on the "buy" button provided on that page just below the "download" button. If you want to buy a combination of products, you can click on the check box(es) in front of the product(s) you want to buy with this product and then press the "buy" button below the list of products. You will be taken to a secure page of our payment gateway provider and there you can complete the payment transaction by Credit Card/Phone/Fax/MO/Eurocheque. Once the payment has been accepted, you will receive a confirmation mail from regsoft. In this mail you will also receive your license number. Now follow the instructions below to get the software working:

Please download the product if you haven't done it before. There are two ways to download the product.

1. Please follow the URL given in the confirmation mail to download the product.
2. Go to the buy page of that product and press the try button. A new page will open up and would ask you to sign up if you have n't signed up already. Please fill the required fields there and press the sign in button.

After installing the software when you run it for the first time it will display an Installation key. Don't close this window. Please put your license number in the license number text field provided in the first screen and press activate.

OR

Visit http://www.whizlabs.com/unique_customer_file.html and follow the instructions there to generate your UCK.

In case you face any problems, please write to us at

Ans. Now you can use online versions of our products. That is, you can take an exam, see revision tips, take quiz etc online apart from the desktop version that you have been using. Now you don't have to be bound to a single machine or location but you can access your exam simulator "Anytime, Anywhere". You will be thrilled to know that in this online version you will be able to gauge yourself within the community, i.e. you will get your relative score (percentile score) within the community that tells you how you are doing compared to others. What's more? It will be FREE with all of our products!

Ans. Whizlabs, the market leader in J2EE certification exam preparation is proud to offer the "first-ever" SCJP 1.4 (Sun Certified Java Programmer J2SE 1.4) Instructor led Online Training. Designed and delivered by highly experienced and certified trainer (author of Most popular SCJP 1.4 exam simulator, by Whizlabs) and backed up by "Unconditional 100% Money Back Guarantee", it ensures your success in the SCJP 1.4 exam.

The training material is reviewed by Khalid Mughal, co-author "A Programmers Guide to Java Certification", the most popular and recommended study guide for SCJP. Please visit http://www.whizlabs.com/scjp/training.html for more details.

Very soon we are coming up with such trainings for all the certification products that we have.

Ans. I would request you to please verify the Installation Key. The Installation key contains exactly 32 characters. Installation key is system specific and should be from the same system on which you are trying to install our product. Also note that the key is case sensitive and make sure you do not add any extra space/tab character in the beginning or end or anywhere in the key. Also note that the license number contains exactly 10 characters. Make sure you are able to completely view the keys in the text fields. If the key(s) is(are) not completely visible, take the cursor to the end of the text field and press "DELETE" and the key(s) should be visible.