A position as a Network Administrator / Engineer that will capitalize on acquired expertise and experience. Desire a position with career growth potential.
Innovative technical professional with 12+ years of experience in the delivery of technical solutions, network administration, technical services/support, and IT consulting with proven success and creativity.
A+ Computer Technician, Microsoft Certified Systems Engineer (MCSE) NT 4.0, Microsoft Certified Professional (MCP), Microsoft Certified Professional + Internet (MCP+I), Network +, I-Net+, Master CIW Designer, CIW Professional Designer, Dell Premier Access Certification.
Proven expertise in IT requirements planning, LAN/WAN deployment, systems testing and project management. Experienced in full project lifecycle logistics from initial concept through completion
Comprehensive background in the installation, configuration, upgrade, testing and maintenance of proprietary and 3rd party software, hardware, network devices, network protocols, printers and client-server infrastructure.
Highly experienced in managing vendor and internal staff resources in support of production, technical support and sales efforts.
Knowledgeable in the research and application of emerging technologies.
Proficient in analyzing information system needs, evaluating end-user requirements, and custom designing solutions to complex information management architecture.
Effective in work situations requiring an ability to manage multiple and concurrent projects and responsibilities.
Avid learner with an ability to rapidly achieve organizational integration, assimilate job requirements and employ new ideas, concepts, methods and technologies. Energetic and self-motivated team player.
Excellent communication, interpersonal, intuitive, technical, analytical, programming, problem solving and leadership skills.
Thrive in both independent and team environments.
Memberships include CompTIA IT Professional, National Computer Association and IEEE Computer Society.
Education / Training
Excelsior College – Distance Learning State University of New York – Farmingdale, NY
A.S., Business Administration
B.S., Computer Information Systems, In Progress
Professional Training Programs / Courses
Windows XP Pro
Windows NT 4.0
Windows NT 3.51
Internet Information Server 4
NT 4.0 Server
NT 4.0 Enterprise Server
NT System Administration Microsoft Networking
Macromedia Dreamweaver 3.0 Web Design
Adobe Photoshop 6.0 Macromedia Flash 5 Beginning Java
Windows NT Upgrade to Windows 2000
1989 to Present
Manage all information technology and communication system initiatives related to the organization. Identify, evaluate and deploy systems required to establish and maintain and operational energy exchange organization.
Spearhead all production, technical support and sales in support of 60 staff. Coordinate onsite network administration, desktop and server support, connectivity, peripheral device and software functions.
Train and develop technical support specialists, collaborate with all levels of internal authority, and monitor and adapt to emerging client business needs. Manage technical projects from initial concept through completion.
Institute network security protocols, project schedules and maintenance support. Monitor workflow and production using a problem management system.
Liaise with external organizations including Reuters, Coral, Dell, Gateway, IBM, HP, Interstate Pipelines, Microsoft, PCHelps, ABB, Dictaphone and DataSouth.
Key player in the design and deployment of WAN infrastructure connectivity with a client in Texas. Project led the rollout of 20 Palm PDAs and the PC replacement of 25 computers at two sites.
Negotiated an agreement with HP to participate in their Color Printer Delta Program resulting in being awarded a new generation printer for company use.
Recipient of an Employee Appreciation Award, 1999 and nominated for CEO Customer Focus Awards, 1999-00.
Desktop Support Analyst – 10/95-11/99
Installed and configured hardware and software. Analyzed needs, planned, upgraded and tested desktop systems and components. Supervised vendors and consultants engaged in technical installation projects.
Diagnosed and resolved issues with operating systems, network infrastructure, electronic mail systems, memory managers, printers, peripheral components and proprietary and 3rd party applications.
Documented installation and configuration procedures, diagnosed problems and collaborated with vendors and support staff to implement technical solutions. Researched, sourced and recommended IT purchases.
Supervised workflow related to computing systems and environment, peripheral devices, LAN topology, network interfaces, printers, mainframe systems and PCs, LAN servers and workstations.
Cost Analyst – 1989-95
Directed all cost control program development, implementation, maintenance and reporting for the Contract Management Division. Liaised with engineering project coordinators to review construction plans/ schedules.
Monitored and controlled contractor invoicing to ensure accuracy of billing for work performed.
Windows 9.x Windows NT/2000 Pathworks MS-DOS
PC-DOS VAX/VMS DECNet
DHCP IPX/SPX NetBEUI IMAP4
SNMP / STMP Project 98 Visio
FrontPage 98/2000 Exchange Internet Explorer
Outlook Netscape Navigator Netscape Communicator
QWS-3270 Pathways IBM 3270 Emulator Rumba
QuickView Plus McAfee Antivirus Adobe Acrobat
Citrix Client KeyView PCAnywhere Kea
WinFax Pro Mobile Essentials Diskkeeper
Partition Magic Remedy Service Center Multimail
Palm Desktop Remotely Possible HP Jet Direct Reuters
Great Plains Dreamweaver MS Office 9.x/2000 LAN/WAN